Privacy Policy

At Ace Pokies Casino, we take the protection of your personal data seriously. This Privacy Policy outlines how we collect, use, store, and share information you provide to us when using our online casino services.

Collection of Personal Data

We may collect various types of personal data from you, including:

• Information provided by you on registration: name, email address, password, date of birth, gender, mobile phone number, IP address.
• Technical information about your device and browser used to access our website and services.
• Information regarding your interactions with our services: game participation, deposits/withdrawals, bonus offers redeemed.
• Data generated by cookies when you browse our site or use our mobile apps.

Purpose of Processing Personal Data

The purposes for which we process personal data include:

1. To provide and maintain our online casino services, including creating user accounts and facilitating game participation.
2. To enable the operation of bonuses, promotions, and other incentives offered to players.
3. To communicate with you regarding your account activity, offers, and potential issues related to our terms and conditions.
4. To improve and personalise our service by understanding how users interact with us.

Use of Cookies

Our website employs cookies for various purposes:

• Session Management: to ensure a smooth gaming experience by maintaining login sessions between pages.
• Analytics Tools: Google Analytics is used for analyzing user behavior on the site, providing insights into improvement areas.
• Preference Storage: we use cookies to store preferences and options you have chosen when interacting with our services.

Sharing Personal Data

In some cases, your personal data may be shared:

1. With third-party software suppliers or service providers necessary for operating our games or handling transactions.
2. To law enforcement agencies if required by law to do so, for preventing fraud or misuse of our system and service.
3. For marketing purposes with a limited list of external partners after obtaining your explicit consent.

Data Security

We maintain robust security measures including but not limited to encryption technology (SSL/TLS) and secure servers to protect the integrity of your data from unauthorised access, loss, misuse or alteration. Our services are regularly updated to ensure compliance with current standards for secure online transactions and sensitive information handling.

Your Rights as a Data Subject

You have various rights related to your personal data:

• Access: request a copy of your personal data stored by us.
• Rectification: correct inaccuracies in the information we hold about you.
• Erasure: delete or remove your account and associated personal data if you choose to no longer interact with our services.
• Objection/Restrict Processing: opt-out from processing for marketing purposes.

To exercise any of these rights, please contact our support team.

Changes to Privacy Policy

This privacy policy may be updated periodically. We will notify you about significant changes by posting a notice on our website or sending an email if your address is stored with us.

Legal Compliance and Jurisdiction

By choosing to play, download software, register for services offered through Ace Pokies Casino, or otherwise providing personal data to us, you consent to this Privacy Policy. Our service operates in accordance with applicable laws in the jurisdiction(s) we operate within. We aim to provide an enjoyable experience while maintaining the integrity of our services and protecting your information.

Contact Us

For any questions, concerns about privacy practices, please don't hesitate to contact:

• Support Email
• Privacy Support Form: Available at our website for convenience

If you're unsure or have a specific issue not covered in this document, feel free to reach out.